Tobago - Sales Executive

ANSA Automotive is the authorized dealer of World Brands and subsidiary of the ANSA McAL Group of Companies, one of the largest conglomerates in the Caribbean. We possess an outstanding performance record, a knowledgeable sales team, factory-trained and certified technicians, high levels of customer service and the employment the latest technologies in the field. We are currently seeking competent, resourceful and results oriented candidates to fill the role of a Sales Representative.

Requirements

    Minimum Qualifications/Competencies Required:

    • Sales Certification from a recognized institution
    • At least 3-years sales experience
    • Must be computer literate
    • Must have a certificate of good character
What we Expect from you?

    As the Sales Representative for the Tobago division, you are to plan and organize the sales and marketing of the Division’s products in order to increase revenue and market share. Some of the duties of the position include but are limited to:

    • Ensuring Customer Satisfaction and engagement through the effective use of the Customer Relationship Management system
    • Understanding company brands by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
    • Developing buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
    • Close sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
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Marketing Lead

The Marketing Lead will be responsible for managing the company's marketing initiatives using market research and analysis as well as customer insights to direct marketing strategy and planning. He/She will oversee the production of all promotional materials and marketing campaigns while reporting marketing and sales results to senior executives.

Requirements
    • Bachelor's Degree in Marketing, Business, or a Related Field
    • Knowledge and experience with Marketing Strategy, Media Channels, Client Relationship Management and Social Media Management
    • Must be creative and adaptable
    • Ability to conduct research, analyze, and provide comprehensive insights
    • Experience with public speaking and must be an effective communicator
    • Experience with people management, budgeting, and cost management
    • At least 5 years’ experience in a similar field
    • Experience in an Automotive Industry would be an asset
What we Expect from you?
    • Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies and provide market and customer insights to senior Executives.
    • Develops and assesses new and existing business strategies and opportunities.
    • Assists in the development of the Sector’s annual business plan.
    • Manages in-house advertising activities for the sector.
    • Manages all external promotional activities.
    • Tracks all marketing and sales data and creates detailed written reports and verbal presentations.
    • Integrates and implements the marketing module of the DMS and CRM Software throughout the Sector.
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Service Advisor

To assist with the general operations of the Service department to ensure that the process is efficient whilst serving as the first line of contact and communication link with customers.

Requirements
    • Associates Degree or Diploma in related field of study
    • Minimum of 3 years’ experience in a customer service or front facing role
    • Experience in the automotive industry will be considered an asset
    • Excellent communication and organizational skills
    • Proficiency with the Microsoft suite of programmes along with experience working with an enterprise system
    • Ability to interact well with Technicians, Customers and Management
What we Expect from you?
    • All needs of the customers in their daily case load are fully understood and met to the greatest extent possible.
    • Ongoing communication takes place with customers in their daily case load during the service visit.
    • Vehicles and paperwork are fully ready when the customer arrives for collection.
    • It is the responsibility of that service advisor to maintain close communication with their set of customers throughout the day.
    • Complete daily ‘Overnight Reports’ using the standard Excel template for every vehicle with an open RO in the Service Advisor’s caseload
    • Provide a list of opened RO’s for the next day, printed from the Company’s Dealer Management System, to the Service Greeter.
    • Complete daily Customer Survey reports using the standard Excel template and distribute to the Customer Survey Administrator.
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Sales Executive

To plan and organize the sales and marketing of the Division’s products in order to increase revenue and market share. To develop and maintain excellent customer relationships. The Sales Executive sells by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers; closing sales.

Requirements
    • Associates Degree or Diploma in related field of study
    • Minimum of 3 years proven experience in a sales role
    • Experience in the automotive industry will be considered an asset
    • Excellent communication and organizational skills
    • Proficiency with the Microsoft suite of programmes along with experience working with customer relationship management system
What we Expect from you?
    • Ensures Customer Satisfaction and Engagement through efficient use of the Company’s CRM system
    • Qualifies buyers by understanding buyer's requirements and interests
    • Closes Sales by overcoming objections
    • Develops buyers by maintaining rapport with previous customers
    • Understands company brands by studying characteristics
    • Submits customer reports on a timely basis and ensure databases are continuously updated
    • Continuously updates knowledge of company and competitor products and services
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CNG Technician

To repair and/or service/ install CNG systems on units in accordance with local regulations and established company policies and procedures to ensure vehicles are fixed right and performs efficiently the first time and delivered to customers by promised date and time.

Requirements
    • 5 CXC O'Levels including Match and English
    • Automotive certification from a recognized institution
    • Computer literacy and ability to navigate systems
    • 1 Year experience in a Service Workshop/Garage would be an asset
What we Expect from you?
    • To perform maintenance and installation of CNG systems in accordance with manufacturers’ specifications.
    • To perform diagnostic on CNG systems installed to determine root cause and make recommendations to rectify problems.
    • To perform checks on customer units that are brought in for CNG installation and determine feasibility of installation.
    • To assist with the inspection and/or road-testing of vehicles prior to repair/installation of CNG systems.
    • To attend all service meetings and training sessions to keep up to date on latest technical service bulletins and campaigns.
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Driver

The position requires the driver to provide support to either New Vehicle Sales, Service and Parts Departments. Based on assignment, he/she will receive instructions from the relevant manager a daily basis to identify the specific needs.

Requirements
    • 5 CXC O'Levels: including Math and English
    • At least 2 years’ experience in a similar capacity
    • Valid driver's permit and clean driving record
    • Police Certificate of Character
    • Defensive Driving Certificate would be an asset
What we Expect from you?
    • Conduct the processes of registration of new vehicles with the Licensing Office
    • Provide support for the movement of vehicles.
    • Management of the vehicles in showrooms, warehouse, bond.
    • Assist in the delivery to or collection of vehicles from Service Department customers.
    • Pick-up or delivery of Parts between local suppliers and Service Department as necessary.
    • General collection and/or delivery of documents to external service providers.
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Parts Expeditor

ANSA Automotive is the authorized dealer of World Brands and subsidiary of the ANSA McAL Group of Companies, one of the largest conglomerates in the Caribbean. We possess an outstanding performance record, a knowledgeable sales team, factory-trained and certified technicians, high levels of customer service and the employment the latest technologies in the field. We are currently seeking competent, resourceful and results oriented candidates to fill the role of a Parts Expeditor.

Requirements

    Minimum Qualifications/Competencies Required: 

    • Bachelors Degree in a related field or equivalent
    • 2 – 3 years relevant work experience
    • Certificate in Computer Literacy 
    • Experience within the Automotive Industry will be an asset
    • Certificate of Good Character
What we Expect from you?
    • Ensure timely delivery and availability of parts to meet critical customers’ requirements via import and export channels as well as within Ansa Automotive branches
    • Act as single point of contact for all parts shipment queries
    • Obtain data for input into status reports and update the end user on status of their parts purchase orders. In particular update shipping status / ETA's on all Special Order parts on a daily basis
    • Monitor supplier performance capabilities and ability to meet delivery (lead-times) and fill rate requirements.
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Purchasing Coordinator

ANSA Motors is the authorized dealer of World Brands and subsidiary of the ANSA McAL Group of Companies, one of the largest conglomerates in the Caribbean. We possess an outstanding performance record, a knowledgeable sales team, factory-trained and certified technicians, high levels of customer service and the employment the latest technologies in the field. We are currently seeking competent, resourceful and results oriented candidates to fill the role of a Purchasing Coordinator.

Requirements

    Minimum Qualifications/Competencies Required: 

    • Minimum 5 CXC passes 
    • Minimum of 6 units of CAPE passes 
    • BSc in Supply chain, Management or equivalent
    • CIPS will be an asset
    • Automotive buying will be an asset
    • Advanced certificates in Microsoft office will be an asset especially in excel 
    • Minimum of two years’ experience in purchasing
What we Expect from you?

    As a Purchasing Coordinator, you are required to procure, maintain, monitor and control the parts inventory for the divisions of ANSA Motors. Some of the duties of the position includes but are not limited to:

    • Monitoring stock levels and ensuring orders are placed on time and to optimize parts availability whether local or foreign. To source parts when necessary 
    • To analyze data/trends to create suggested orders on a monthly basis by using various reports like top-selling lines, lost sales, new vehicles sales reports, vehicles on order and vehicles in stock. 
    • To collect and maintain data on lead times, best stocking level, best re-order point etc. and periodically review ordering parameters and adjust as necessary
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Parts Sales Representative

ANSA Motors is the authorized dealer of World Brands and subsidiary of the ANSA McAL Group of Companies, one of the largest conglomerates in the Caribbean. We possess an outstanding performance record, a knowledgeable sales team, factory-trained and certified technicians, high levels of customer service and the employment the latest technologies in the field. We are currently seeking competent, resourceful and results oriented candidates to fill the role of a Parts Sales Representative.

Requirements

    Minimum Qualifications/Competencies Required:

    • Minimum 5 CXC passes
    • Associate Degree in Business Management or Marketing 
    • Minimum of two years experience in automotive sales
    • Advanced Computer Literacy with emphasis in Microsoft Excel
    • Certificate of Good Character
What we Expect from you?

    As the Parts Sales Representative, you are required to provide parts sales assistance and service to internal and retail customers regarding parts and accessories in an efficient and effective manner, while maintaining a high level of customer service at all times. Some of the duties of the position includes but are not limited to:

    • Achieving monthly budget by maximizing sales, following up on quotations and enquiries and making constant contact with customers. 
    • Responsible for all over the counter parts sales transactions to internal and external customers
    • To greet all customers promptly and courteously and assist them in identifying their parts and accessory needs and any complimentary/companion parts 
    • Assist in the resolution of customer complaints and concerns to their satisfaction 
    • Ensure the sale of all special orders within the prescribed time frame as mandated by executive management.
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Wholesale Fleet Parts Salesman

ANSA Automotive is the authorized dealer of World Brands and subsidiary of the ANSA McAL Group of Companies, one of the largest conglomerates in the Caribbean. We possess an outstanding performance record, a knowledgeable sales team, factory-trained and certified technicians, high levels of customer service and the employment the latest technologies in the field. We are currently seeking competent, resourceful and results oriented candidates to fill the role of a Wholesale/Fleet Parts Salesman.

Requirements

    Minimum Qualifications/Competencies Required: 

    • Minimum 5 CXC passes
    • Associate Degree in Business Management or Marketing
    • Minimum of two years experience in automotive sales 
    • Advanced Computer Literacy with emphasis in Microsoft Excel
    • Must possess valid driver’s permit 
    • Certificate of Good Character
What we Expect from you?

    As a Fleet Salesman, you are required to sell parts and accessories primarily to wholesale and fleet customers exhibiting a high level of customer service and in accordance with established policies and procedures. Some of the duties of the position includes but are not limited to:

    • Achieving the Wholesale and/or Fleet’s monthly budget by maximizing sales, following up on quotations and enquiries and making constant contact with Wholesale and/or Fleet’s customers.
    • To ensure all assigned customers are visited on regular interval and all deliveries are delivered within two working days of request to help improve customer satisfaction 
    • Ensuring all parts are rechecked daily against cash bills and job cards and all manual transactions are entered into the system within one workweek and all credit note requests are done within one working day to contribute to a parts accuracy of at least 99%
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Facilities Officer

The Facilities Coordinator plans, directs, coordinates and controls all facility maintenance to ensure proper safety, sanitation and functions for the facility and equipment.

Requirements
    • Associate Degree in HSSE or Project Management
    • 2-3 years experience in a similar environment
    • Proficient in Microsoft Suit and other related software
    • Effective communication and intrapersonal skills
    • Must be able to but not limited to: Repair air conditions, New plumbing installation and old plumbing repairs, Service electrical rooms which entails servicing of panels
What we Expect from you?
    1. To manage all general facilities of Ansa Motors along with performing maintenance work, refurbishment and routine repairs to properly maintain facilities to ensure safe and secure work environment.
    2. Performs routine inspections of all facility space/fixtures for deterioration, cleanliness and orderliness. Perform routine repair work and other work of a general maintenance nature.
    3. Establish and maintain service contracts for the following service A/C, Fire Alarm, Waste Disposal, CCTV, Perimeter Lighting and Alarm systems.
    4. Respond to emergency situations that may arise due to the nature of the business, inclusive of but not limited to afterhours call out.
    5. Ensure Company’s policies and procedures are being adhered to, and to comply with Group’s processes and policies as set out and stated in the ANSA McAL Blue Book.

     

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